Contact Us

Have questions or concerns? We’re here to help! Contact us for assistance with your order or any other inquiries. Our customer service team is available by phone or email to answer your questions and provide support.

If you have questions about an existing order, please have your order number ready when you contact us. We strive to respond to all inquiries within 24 hours, but response times may be longer during peak periods. Thank you for choosing our HairByAnaiss . We appreciate your business and look forward to hearing from you.

Booking slots are released monthly on the 15th at 12pm, for the following month e.g. February slots are released January 15th at 12pm UK time

We only travel for wedding bookings and photoshoots. Any inquiries please send an email to

Yes! We sell hair for our clients, and also to people who genuinely love our hair. If you want to make a purchase, please go to our hair section and place your order. If you have an appointment with us, there is an option to send your order to the salon.

No we do not. Unfortunately we only work on an appointment basis only. to book an appointment please have a look at our booking page

f you are unsure of anything and want an In depth conversation, we offer 1:1 consultations. This comes at a £25 fee and is a route to take if you are unsure on the style you want and/or what hair to opt for. Please send us a message

We only accept wigs made by ourselves, or that are manufacturer made. Stylists have their own way of making, and installing wigs; they sew different, and may cut & lay wigs differently. I would advise sticking to the person who made the wig, or to get a fresh one made by us if you want the look you see on our instagram page

Call Us

General Inquiries
Phone. 07511586653


East london
88a Upton Lane, Forest Gate E7 9LW

Opening Hours

Tuesday To Friday
10am to Saturday is subject to availability.

Intimate consultations

HBA Team Member
Davinia Agyemang

Have a question?

Send us a message!

Dont be shy, You can reach us by providing your name, email address, and message below.

Best quality

Worldwide shipping

Weekly discount

HairByAnais Workplace Guidelines

If you cannot find any childcare, unfortunately we will not be able to service you. The salon space is very limited.

Its a one in one out regime unfortunately. If you arrive early we wont service you until the customer in the chair leave. Please take this into consideration.

Wearing a medical mask is one of the preventive measure to limit spread of certain repiratory diseases, including 2019-nCOV, in affected areas.
If you cannot purchase any we will be selling them for £2.00each 

Washing your hands is essential, you will need to wasg your hands befoore your service is carried out. Handwashing with soap removes germs from hands.

If you have booked an appointment and you happen to feel unwell we are more than happy to reschedule your 14 days after you have fallen ill. Please send us an email or DM were more than happy to assist you.
If you have any worries please visit he NHS website and they will provide you more a specialised assistance.

Follow these guidelines, lets help #StopTheSpreadTogether